Effective as of: 24 July 2023

These terms and conditions (the "Terms and Conditions") govern the use of www.copystyleguide.com (the "Site"). This Site is owned and operated by CopyStyleGuide.com. This Site is an e-commerce website.

By using this Site, you indicate that you’ve read and understand these Terms and Conditions and agree to abide by them at all times.

1 Intellectual property

All content published and made available on our Site is the property of CopyStyleGuide.com and the Site's creators. This includes but isn’t limited to images, text, logos, documents, downloadable files and anything that contributes to the composition of our Site.

1.1 Sale of goods and services

These Terms and Conditions govern the sale of goods and services available on our Site.

The following goods are available on our Site:

• Copy style guides

We’re under a legal duty to supply goods that match the description of the good(s) you order on our Site.

The following services are available on our Site:

• Training workshops

The services will be paid for in full when the services are ordered.

These Terms and Conditions apply to all the goods and services that are displayed on our Site at the time you access it. This includes all products listed as being out of stock. All information, descriptions, or images that we provide about our goods and services are as accurate as possible. However, we’re not legally bound by such information, descriptions or images, as we can’t guarantee the accuracy of all goods and services we provide. You agree to purchase goods and services from our Site at your own risk.

We reserve the right to modify, reject or cancel your order whenever it becomes necessary. If we cancel your order and have already processed your payment, we’ll give you a refund equal to the amount you paid. You agree that it’s your responsibility to monitor your payment instrument to verify receipt of any refund.

2 Payments

We accept the following payment methods on our Site:

• Credit Card;

• PayPal;

• Debit; and

• Direct Debit.

When you provide us with your payment information, you authorise our use of and access to the payment instrument you’ve chosen to use. By providing us with your payment information, you authorise us to charge the amount due to this payment instrument.

If we believe your payment has violated any law or these Terms and Conditions, we reserve the right to cancel or reverse your transaction.

3 Right to cancel and receive reimbursement

If you’re a customer living in the United Kingdom or the European Union, you have the right to cancel your contract to purchase goods and services from us within 14 days without giving notice. The cancellation period:

• Will end 14 days from the date of purchase when you purchased digital content that wasn’t supplied on a tangible medium; or

• Will end 14 days from the date of purchase when you purchased a service.

To exercise your right to cancel, you must inform us of your decision to cancel within the cancellation period. To cancel, contact us by email at info@copystyleguide.com or by post at 3rd Floor, 86-90 Paul Street, London, EC2A 4NE, UK.

The right to cancel doesn’t apply to:

• Goods or services where the price depends upon fluctuations in the financial market that we can’t control and that may occur during the cancellation period;

• Custom or personalised goods;

• Goods that will deteriorate or expire rapidly;

• Services that the customer has requested for the purpose of carrying out urgent repairs or maintenance; and

• Newspapers, magazines or periodicals, except for subscriptions to such publications.

3.1 Effects of cancellation

If you requested that the performance of services begin during the cancellation period, you’re required to pay us an amount which is in proportion to what has been performed until you’ve communicated to us your decision to cancel this contract. We’ll reimburse you any amount you’ve paid above this proportionate payment.

If you provide express consent to the supply of digital content during the cancellation period and acknowledge that your right to cancel the contract is lost by the supply of digital content during the cancellation period, you will no longer have a right to cancel the contract.

We’ll make the reimbursement using the same form of payment as you used for the initial purchase unless you’ve expressly agreed otherwise. You won’t incur any fees because of the reimbursement.

This right to cancel and to reimbursement isn’t affected by any return or refund policy we may have.

4 Refunds

We provide refunds for services sold on our Site as follows:

4.1 Refunds for services

We provide refunds for services sold on our Site as follows:

• Digital products, including copy style guides, are non-refundable. However, a replacement (of the same style guide profile) can be sent to the same email address used to purchase it at our discretion.

• Other services, such as training workshops, may be refunded up to 48 hours ahead of the session taking place.

5 Consumer protection law

Where the Sale of Goods Act 1979, the Consumer Rights Act 2015, or any other consumer protection legislation in your jurisdiction applies and can’t be excluded, these Terms and Conditions won’t limit your legal rights and remedies under that legislation. These Terms and Conditions will be read subject to the mandatory provisions of that legislation. If there’s a conflict between these Terms and Conditions and that legislation, the mandatory provisions of the legislation will apply.

6 Links to other websites

Our Site contains links to third-party websites or services that we don’t own or control. We’re not responsible for the content, policies or practices of any third-party website or service linked to on our Site. It’s your responsibility to read the terms and conditions and privacy policies of these third-party websites before using these sites.

7 Limitation of liability

CopyStyleGuide.com and our directors, officers, agents, employees, subsidiaries and affiliates won’t be liable for any actions, claims, losses, damages, liabilities and expenses, including legal fees from your use of the Site.

8 Indemnity

Except where prohibited by law, by using this Site you indemnify and hold harmless CopyStyleGuide.com and our directors, officers, agents, employees, subsidiaries and affiliates from any actions, claims, losses, damages, liabilities and expenses, including legal fees arising out of your use of our Site or your violation of these Terms and Conditions.

9 Applicable law

These Terms and Conditions are governed by the laws of the Country of England.

10 Severability

If at any time any of the provisions set forth in these Terms and Conditions are found to be inconsistent or invalid under applicable laws, those provisions will be deemed void and will be removed from these Terms and Conditions. All other provisions won’t be affected by the removal, and the rest of these Terms and Conditions will still be considered valid.

11 Changes

These Terms and Conditions may be amended from time to time in order to maintain compliance with the law and to reflect any changes to the way we operate our Site and the way we expect users to behave on our Site. We’ll notify users by email of changes to these Terms and Conditions or post a notice on our Site.

12 Contact details

Please contact us if you have any questions or concerns. Our contact details are as follows:

• info@copystyleguide.com

• 3rd Floor, 86-90 Paul Street, London, EC2A 4NE, UK